At Leatherfads.com we see to it that our customers are offered with the best products not only in terms of quality but also in providing customer friendly services. Most of the times the product are customized, however few customers order for standard UK/US sizes. At times refunds and returns take place, when the customer is not satisfied.
Refund policy is applicable only if anything goes wrong from our end. There is no refund policy applicable on customized products as we design as per the measurement provided by the customers.
Not more than two same products from one category can be ordered at a time. This procedure is applicable only to restrict resale value and return of products if, no sales take place from the person who has ordered the product. We do not encourage trials with our apparels as it affects our order placement system.
Our refund policy
Our customer support will send you a confirmation email within 24 hours after you place your order. See to it that you respond back to us if you need any changes within 24 hours before your products proceeds for designing. Once the product is designed the order is been considered as final and any modification or changes will not be considered.
- There will be no refund provided if the product is damaged after shipment. Returns are applicable only under certain terms and conditions.
- Alteration will be made free of cost if informed with in 24hours or else there will be extra charges applied.
- If the order is cancelled within 24 hours the money is refundable after deducting 25%refund penalty charges.
- If the order is cancelled within 7 days ,75% from the amount is deducted from the total amount.
- After 7 days no cancellation will be considered.