WHAT ARE THE DIFFERENT TYPES OF LEATHER AVAILABLE?
There are several types such as cowhide, buffalo hide, lambskin, and suede leather.
WHICH ARE THE TYPES THAT YOU USE IN YOUR LINE OF CLOTHING?
We generally provide leather apparels made from lambskin for the spectrum of benefits it offers. It is soft to touch, presents a luxurious feel, is sturdy to withstand daily use and lasts for years to come. In addition, it provides adequate warmth during winters and is effective in preventing abrasion caused due to accidental falls. Apart from lambskin, we also use suede leather for its smooth and velvety surface that has a soft feel and a napped finished to it.
TO PURCHASE APPAREL FROM LEATHERFADS, DO I NEED TO REGISTER FIRST?
Making a purchase on Leatherfads is quite simple. One simply needs to fill in basic details along with your email-id and password to register with LeatherFads. Once completed, place your order. Being registered allows you to check your purchase history and other information pertaining to your order.
WHAT ARE THE MODES OF PAYMENT THAT YOU ACCEPT?
All major credit cards like American Express, Visa, Master Card, Diners Club, Discover and JCB are accepted. For your convenience, we even accept payment via E-check (ACH).
HOW SECURE IS YOUR ONLINE ORDERING PORTAL?
Leatherfads online ordering portal is highly secured, as it has been embedded using Secure Socket Layer (SSL), which incorporates a 128-bit encryption technology. This ensures complete privacy of your personal information. In addition, McAfee overlooks our site; this helps in keeping it free form viruses and Trojans, giving you a safe web experience.
HOW DO I PLACE AN ORDER ON LEATHERFADS?
To know on how to go about placing an order, please visit the "order & payment process" page on our site. Read More
WILL I RECEIVE AN ORDER CONFIRMATION EMAIL ONCE I PLACE MY ORDER?
Yes, you shall receive a detailed email containing product details as soon as you place an order with us. For convenience, you will be provided with an order number that allows you to track your order.
HOW MANY DAYS DOES IT TAKE TO RECEIVE MY ORDER ONCE IT HAS BEEN PLACED?
The standard delivery time is between 15 to 21 business days. For delivery to APO/FPO/ Alaska and Hawaii, there would be a delay of 2 to 3 weeks, since shipment to these areas is done via registered post.
HOW IS A PRODUCT SHIPPED OUT?
The shipping process follows as below:
- Orders shipped to a street address in the U.S. Continent is shipped via USPS or UPS
- Orders shipped to APO/FPO/Alaska/Hawaii is shipped through registered post
DOES LEATHERFADS SHIP OUTSIDE US, IF YES, WHAT ARE THE CHARGES?
Yes, we do ship to countries other than U.S. For more information on the same, please go through the shipping policy.
HOW MAY I TRACK MY ORDER STATUS?
It's quite easy to check your order status, simply mail us at firstname.lastname@example.org
AFTER I PALCE MY ORDER, CAN I CANCEL, MAKE A CHANGE, ADD AN ITEM OR MAKE AN ADDRESS CORRECTION TO IT?
Prior to your order confirmation, you can cancel and even make changes to it. Once confirmation is received from your end, the order quickly goes into processing mode. We are unable to make any changes or modification to your order once it completes its processing stage. Therefore, please make sure to provide correct information while placing your order.
WHAT SHOULD I DO IF I RECEIVE A DAMAGED PRODUCT OR IF I RECEIVE A WRONG ONE?
At LeatherFads, we take due precaution to ship all orders to the correct address and in top-notch condition. However, if you do receive a product in damaged condition or a wrong one, please contact our customer support team immediately on the below given toll free number.
Call our customer support representative at (888)-902-4109
I AM NOT SATISFIED WITH THE RECEIVED PRODUCT, ANY OPTIONS?
In case you ordered in standard US/UK sizes, we can refund your amount or on request provide alteration. However, you will have to bear the extra charge on alteration, including return shipping charges.
If you have placed a custom order, there will be no refund applicable since you have upfront provided us with your measurements, which you have confirmed to via mail. Nevertheless, we will provide alteration on request. Alteration and return shipping charges will be borne by the customer.
WHEN WOULD MY CREDIT CARD BE CREDITED AFTER I REQUEST FOR REFUND?
Please allow one to two billing cycles for your credit to appear on your statement from the time we receive the returned product. We will duly notify you through an email as soon as your refund is processed.