Soon after placing your order with leatherfads.com, you will get an email and our customer support representative will contact you for further process.
HOW TO PLACE AN ORDER?
- First, choose a particular category and select the product of your choice. Next, select color, size, measurement and its quantity. Add it to the cart, provide mandatory details, and proceed to the checkout page.
- After proceeding to the checkout page, you will be redirected to our payment portal usaepay.com (PCI-DSS Compliant).
- Payment Authorization: This implies that amount equaling to your billing amount is frozen until confirmation of the order. Please note, the amount is neither debited nor credited and your card is charged only when the order is confirmed. Completion of the process takes about 7 to 15 days.
- In response to the order placed, you will receive an email or call from our customer support team for order confirmation.
- Only after order confirmation, we charge your card and begin processing the order at the earliest.
Click here to go through the graphical presentation of the entire order and payment process for a better understanding.
As part of payment process, we authorize the order amount on your card. Kindly note, the term "authorize" implies that the amount equaling to your billing amount is temporarily frozen. This means that the due amount is not debited from your card and neither it is credited into our account. Only after confirmation, we charge the card. For this, you shall receive a call or email from our customer support team. In case, you do not confirm the order, it stands cancelled.
We accept all major credit cards like American Express, Visa, Master Card, Diners Club, Discover and JCB. For your convenience, we also accept payment via E-check (ACH).
If you have a jacket on mind seen in a movie or for a fact is a designer, and has you going gaga over it but can’t have it due to its outrageous price? Now worries, share with us its pictures and we’ll make one that’s just like it at a reasonable price. Go set your own trend. Don a uniquely styled custom leather jacket designed by you, just for you, made by us. It’s simple, just help us with the basic idea of the design you want. In form of a sketch or photographs. Our graphics team will help create a unique jacket sourced from your design. Kindly fill the above fields so we may contact you for your requirements at the earliest.
Please list all-important information such as your body measurements, custom changes required in the apparel, preferences, etc. so we may process your order at the earliest.
At Leatherfads, your order is processed in 4 progressive steps:
- Order Placement:(2-3 business days)
- You send us a design with its custom requirements
- We revert back with a graphic illustration and quote
- You approve by placing an order
- We confirm your order via email
- Cutting, Stitching & Quality Check: (4-5 business days)
- Next our in-house designer cuts the pattern
- Followed by it being stitched by our tailors
- On completion your garment undergoes a quality check
- Shipping: (5-7 business days)
- Post inspection order is packed and dispatched via USPS to the listed shipping address
- Delivery: (1-2 business days)
- Finally, your order is delivered your doorstep.
CAN I CANCEL MY ORDER?
Yes, you may cancel your order before payment settlement. However, if your request for cancellation is received after order confirmation or payment settlement, there will be no refund.
NOTE: CUSTOM ORDERS ARE NOT ELIGIBLE TO RECEIVE A REFUND
order process flowchart